BI in Action

Bill Gassman is a research director in Gartner Research, where he is part of the Business Intelligence infrastructure team. He is the lead analyst for the topics of business activity monitoring and Web analytics. Mr. Gassman's previous responsibility at Gartner focused on IT operations, including Web site monitoring. Prior to joining Gartner, Mr. Gassman worked at Digital Equipment Corporation for 17 years, holding a variety of engineering and management positions involved with computer networking software, security products and ISP infrastructure. I enjoy the role of industry analyst because it provides a bird's eye view of IT adoption. My job offers rich opportunities, daily to learn about the unique problems and opportunities that Gartner clients have; and it allows me to suggest options and strategies -- without the pressure of promoting a specific brand or technique. Years of Experience 8 years with Gartner 31 years in IT industry Professional Background Digital Equipment Corporation, Product Manager, 17 years Inforex, Senior Software Engineer, 2 years HMW Industries, Quality Assurance Engineer, 3 years Education B.S., Electrical Engineering, Michigan Technological University